NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries. The Norton and LifeLock Brands are part of NortonLifeLock Inc. Click Enable Split Tunnel in Norton Secure VPN to know more on Split Tunnel. To overcome this, use the Split Tunnel feature. Once the IP addresses of the VPN server used are blacklisted and blocked, these apps do not work unless VPN service is dynamically changing the IP addresses. Streaming apps such as Hotstar or BBC iPlayer, etc., collect IP address information and actively blacklist any IP address that they suspect belongs to a VPN. Exclude streaming apps through Split Tunnel If the streaming content is available in your region, make sure that you disconnect Norton Secure VPN before you access the streaming websites. Connect to a different VPN regionĬonnect to different VPN regions and access the streaming website.Įxample #1: If you are in USA and the VPN region is set to "Auto-Select", then, connect to USA region manually.Įxample #2: If you are in Germany and the VPN region is already selected to "Germany", then, connect to closest different region "Switzerland" or "France". To fix this problem, connect to a different VPN region or exclude streaming apps using Split Tunnel. These services also block the content if they detect a VPN, a proxy, or an unblocking service as a method to bypass the geo-restrictions.
Some streaming services such as Netflix, Hulu and Showtime, offer geo-restricted content that makes it unavailable in certain regions. Learn why media streaming services or apps do not work when connected to Norton Secure VPN
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